1. Request deletion by email
Send an email to info@asymedia.com with the subject “Data deletion request” and tell us which account or email address is concerned. We delete the data within 30 days and confirm the deletion by email.
2. Remove access yourself
- Google / YouTube: open the Google account permissions page, select “ASY MEDIA Publisher” and remove access.
- Facebook / Instagram: Facebook settings › Business integrations › select the app › Remove.
- TikTok: TikTok app › Settings › Security › Manage app permissions › Remove.
When access is removed, our tool can no longer use the account, and we delete the stored tokens.
3. What we delete
Access tokens, account IDs, names, profile pictures, statistics and all other data linked to the account. Data we are required by law to keep (for example invoices) is blocked and deleted when the retention period ends.